Task types

What are task types?

Task types categorize and track the different kinds of work your team does, such as Tasks, Subtasks, and Milestones. They help structure your work so it’s easier to organize, track, and manage different types of activities. Instead of treating every task the same, TaskFord lets you categorize work by purpose, helping teams stay organized, prioritize correctly, and manage projects more efficiently.

For example, developers can track bugs and API integrations, marketers can manage campaigns and copywriting, and operations teams can organize audits or support tickets in the same workspace.

Using task types helps you:

• Understand tasks at a glance
• Keep boards organized
• Filter and report on specific work
• Build workflows that fit each team
• Standardize how work is tracked

TaskFord includes system task types to help you get started quickly. You can also create custom task types to match your team’s specific workflow and operational needs.

How task types appear across views

TaskFord displays task types throughout the platform using unique icons, labels, and visual indicators so teams can quickly identify different kinds of work.

Task types are prominently displayed throughout various views and layouts:

• Kanban view: Tasks appear as visual cards displaying their task type icon. This lets you quickly scan the board, identify work types, and organize columns by categories like Bugs, Milestones, or Feature Requests.
• Table view: Each task appears as a row, with the task type icon shown near the task key. This makes it easier to scan, sort, filter, group, and manage tasks in bulk.
• Gantt view: Task type icons appear alongside tasks on both the task list and the interactive timeline. This helps you understand what kind of work is scheduled and how different tasks, milestones, and dependencies fit into the long-term project plan.
• Schedule view: Task type icons appear on scheduled task blocks. This helps you see what type of work is assigned to each team member across the timeline.
• Task details panel: The task type appears at the top of the task details panel alongside the task title. Each task type includes its own icon and label, making it easy to identify the type of work you are viewing. You can also change the task type directly from the details panel.

System task types

These core task types are available in every TaskFord workspace by default.

• Task: A standard piece of work that needs to be completed.
• Subtask: A smaller task connected to a parent task, used to break work into manageable steps.
• Milestone: A key checkpoint, deadline, or major delivery point in a project.

Custom task types

Custom task types allow teams to create specialized work categories that match their own workflows and operational processes. To help you set up quickly, TaskFord provides ready-to-use task type templates across various functional departments such as Epic, Bug, User Story, Billing, Support Ticket, Campaign, etc.

Task type templates

TaskFord provides ready-to-use task type templates across different categories to help teams quickly set up workflows for different departments and use cases.

Product

• Epic: Large initiative spanning multiple sprints or projects.
• User Story: Requirement written from the user’s perspective.
• Research: Market, competitor, or user research work.
• Roadmap: Long-term planning and strategic initiatives.
• Feature Request: Requested functionality or product enhancement.
• Analysis: Data review, reporting, or performance auditing.

Development

• Bug: Software issue or defect that needs fixing.
• Task: General development or implementation work.
• Sub-task: Smaller technical task within a larger task or story.
• Refactor: Improving code structure without changing functionality.
• Security: Security fixes, patching, or hardening work.
• Infrastructure: Hosting, server, or environment management.
• DevOps: Deployment pipelines and automation work.
• API Integration: Connecting with third-party services or systems.
• Database: Database updates, migrations, or schema changes.
• Hotfix: Urgent production issue requiring immediate action.

Design

• UI Design: Designing interfaces, screens, or visual components.
• UX Wireframe: Planning layouts and user flows.
• Asset Creation: Creating images, banners, icons, or media assets.
• Branding: Brand identity and visual guideline work.

Sales

• Lead: Prospect outreach and qualification.
• Deal: Opportunity tracking and contract negotiation.

Marketing

• Campaign: Marketing campaign planning and execution.
• Social Media: Social content publishing and engagement.
• Copywriting: Writing blogs, ads, or marketing copy.
• Email Campaign: Newsletter or email automation setup.

Operations

• Support Ticket: Customer issue or support request.
• Audit: Internal review, inspection, or compliance check.
• Maintenance: Routine system or operational maintenance.
• HR / Hiring: Recruitment and onboarding activities.

Finance

• Billing: Invoice generation and payment tracking.
• Expense: Budget tracking and reimbursement management.

Collaboration

• Meeting: Team sync or stakeholder discussion.
• Presentation: Sharing updates, demos, or reports.
• Workshop: Brainstorming or collaborative planning session.
• Sync: Quick alignment or daily standup activity.

Status

• Blocker: Critical issue preventing progress.
• High Priority: Urgent work requiring immediate attention.
• Scheduled: Task planned for a specific date or time.
• Milestone: Major project checkpoint or delivery target.
• Idea: Early concept or unplanned opportunity.
• On Hold: Task temporarily paused.

Manage task types in TaskFord

Task types in TaskFord can be configured at different levels depending on how broadly you want them to be used:

• Site task types: Manage the main list of task types that can be used across your site
• Board task types: Select which custom task types are available for a specific board